Welcome to Fixpro, a brand of APLS Repaircare India OPC Private Limited (“Fixpro,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website https://fixpro.net.in and any related services provided by Fixpro. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions.

1. Services Overview

Fixpro specializes in the repair, maintenance, and service of kitchen and home appliances. Our services are available in Bangalore and Chennai, and we aim to provide efficient, high-quality repair services to residential and commercial clients.

2. Acceptance of Terms

By accessing our website or using our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms, you may not use our services.

3. Changes to Terms

Fixpro reserves the right to modify or replace these Terms and Conditions at any time. Changes will be effective upon posting on our website, and the “Last Updated” date will be updated accordingly. Your continued use of our services after the posting of any changes constitutes acceptance of those changes.

4. Eligibility

Our services are available to individuals who are at least 18 years old. By using our services, you represent and warrant that you meet this age requirement.

5. Scope of Services

Fixpro offers appliance repair and maintenance services for various kitchen and home appliances, including but not limited to:

  • Refrigerators
  • Ovens
  • Dishwashers
  • Washing machines

The exact scope of services may vary by region. All services are subject to technician availability.

6. Service Appointments

a. Booking

To schedule a repair or service appointment, you must provide accurate information through our online booking form or customer support channels. Providing false or misleading information may result in cancellation or denial of service.

b. Confirmation and Cancellations

We will confirm your appointment via email or SMS. You may reschedule or cancel an appointment at least 24 hours in advance. Fixpro reserves the right to cancel appointments due to unforeseen circumstances, such as technician unavailability, and will communicate any such changes promptly.

7. Payments and Billing

a. Payment Terms

Payment for services is due upon completion of the service unless otherwise agreed in writing. We accept various payment methods, including credit cards, debit cards, and digital payments.

b. Pricing

All prices for services are provided during the booking process or prior to service. Prices are subject to change without notice, but any price change will be communicated before service is rendered.

c. Late or Non-Payment

Failure to pay for services may result in late fees, interest charges, and/or suspension of future services.

8. Warranties and Limitations

a. Service Warranty

Fixpro provides a limited warranty on parts and labor for repairs conducted by our technicians. Specific warranty terms and conditions will be outlined at the time of service.

b. Limitations

We are not liable for pre-existing issues, secondary damages, or appliance issues arising from misuse, neglect, or improper maintenance.

9. Intellectual Property

All content on our website, including but not limited to text, images, logos, and design, is the intellectual property of Fixpro and protected by applicable copyright, trademark, and other intellectual property laws. Unauthorized use of our intellectual property is strictly prohibited.

10. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate, up-to-date, and complete information as requested.
  • Use our website and services lawfully and responsibly.
  • Avoid disrupting or interfering with the operation of our website or services.

11. Limitation of Liability

To the maximum extent permitted by law, Fixpro and its affiliates, employees, and agents are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. Fixpro’s liability for any claim related to services is limited to the amount paid for the specific service rendered.

12. Indemnification

You agree to indemnify, defend, and hold harmless Fixpro, its employees, directors, and affiliates from and against any claims, damages, liabilities, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

13. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information. By using our services, you agree to our Privacy Policy.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.

15. Termination

Fixpro reserves the right to terminate or suspend access to our services immediately, without prior notice or liability, if you breach these Terms and Conditions or engage in activities that may harm the operation or reputation of our services.

16. Contact Us

If you have any questions, concerns, or feedback about these Terms and Conditions, please contact us at: